Jet Airways' Strategy, Operations and Competitive Position


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Case Details:

Case Code : BSTR172
Case Length : 18 Pages
Period : 1993-05
Organization : Jet Airways
Pub Date : 2005
Teaching Note : Available
Countries : India
Themes: Business Strategy
Industry : Aviation

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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"I was traveling around the world at the time and flew on BA (British Airways), Qantas, and AA (American Airlines). I can safely say that the level of service (at Jet Airways) was twice that of these major global airlines."

- David Bromwich, a Jet Airways passenger, in 2002.1

"Naresh (Goyal) gave people the airline they needed; not just what they wanted."

- Pradip Madhavji, former chairman of Thomas Cook, in 2003.2

Jet Airways' Successful IPO

In March 2005, Jet Airways (India) Limited (Jet Airways) became the first Indian airline to issue shares to the public, when it made a successful debut on the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) simultaneously. The much awaited Initial Public Offering (IPO) raised Rs. 1899 crore3, through the sale of 1.72 crore shares (20 percent of the company's equity) of Rs.10 each. The issue price was set at Rs. 1100, but the lowest price the shares were traded for on either of the bourses was Rs. 1155. At the end of the first day of trading, the closing price of the shares exceeded Rs. 1300, which was a gain of around 18 percent over the issue price.

A part of the amount raised through the IPO was expected to be used to retire some of Jet Airways' high cost debts (primarily to the International Finance Corporation and the Infrastructure Development Finance Company), and the rest to fund the airline's ambitious expansion plans.

Analysts said that retiring its high cost debts would bring down Jet Airways' debt-equity ratio from around 5.4:1 before the IPO to 1:1, which would prove to be advantageous to the airline in securing further loans on favorable terms and in negotiating lease agreements for new aircraft. Naresh Goyal (Goyal), Jet Airways' founder and chairman, said there was a possibility of the airline looking at an international shares listing in future if such a move was found to be feasible.

Jet Airways' tremendously successful IPO further consolidated the airline's position in the Indian aviation industry. It also proved that the large number of low cost airlines (LCA) being set up in the country found it difficult to affect Jet Airways' popularity with passengers4.

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1] www.airlinequality.com, May 5, 2002.

2] Radhika Dhawan, "On a Wing and a Prayer,"Businessworld, September 22, 2003.

3] One crore is equal to ten millions. As of mid-2005, $1 was equal to approximately Rs. 43.

4] At the time of the IPO, Air Deccan was the only LCA operational in India. Kingfisher Airlines and SpiceJet were on the verge of being launched and several other LCAs were also in the pipeline.

 

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